سياسة الخصوصية

• Account data: name, email or phone number, sign-in method (password, Google / Apple, or a phone number verified by a code sent on WhatsApp), and account type (student or parent).
• Learning profile: grade level, age (optional), and subscription status.
• Voice recordings: when you recite, we record your voice to transcribe it and evaluate your memorization, and we store the resulting transcript, score, and feedback in your session history.
• Educational usage: session results, quiz attempts, and progress over time.
• Family linking: the student–parent relationship, and a parent phone number if provided.
• Notifications: if you enable daily reminders, your device push token to deliver them.
• Technical data: basic server logs (e.g. IP address, request times) for security and operating the service.

• Provide the service: analyze recitation, show results, and generate parent reports.
• Create your account and secure sign-in.
• Send reminder notifications you choose to enable.
• Improve service quality, ensure security, and prevent abuse.

We do not sell your personal data, show ads in the app, or use your data for advertising tracking. The only exception is measuring our own ads for people who message us from one, as the WhatsApp section below explains.

We use trusted service providers to run the app, sharing only what is needed to deliver it:

• Clerk — authentication and account management (stores name, email, credentials, and social sign-in identity).
• Meta (WhatsApp Business) — when you sign up or sign in with a phone number, your number and the verification code are sent to WhatsApp to deliver the code to you.
• Google (Gemini API) — voice recordings and lesson text are sent to Google's AI service to transcribe audio, evaluate memorization, and generate questions.
• Vultr — hosting for our server and database.

These providers process data under their own privacy policies.

Our WhatsApp messaging service is managed by Thenashir LTD, Moshir St, Cairo 11511, Egypt. This section applies when you message us on WhatsApp, whether from an ad or directly.

• What we keep: your phone number and WhatsApp profile name, your message text, your voice messages and their transcripts, and images you send, including payment receipts and the amount and payment method they show. If you arrive from an ad, we keep the ad's ID and details, only to measure how our campaigns perform.
• Automated replies: an AI assistant may reply to you, and you can ask for a team member at any time. Our team confirms payments and issues activation codes.
• Meta — messages pass through the WhatsApp Business Platform.
• Anthropic — messages and images are sent to its Claude AI service in the United States to generate replies and read receipts.
• Google (Gemini API) — voice messages are sent to it for transcription and may be processed in any country where Google has facilities.
• Vultr — conversations are stored on our server in the Netherlands.

We use this data only to reply to you, activate your subscription, improve our support, and measure our campaigns, and we do not sell it. We keep it for as long as these purposes require, and you can ask us to delete it at any time using the contact details below. Please do not send a student's photo or details support does not need.

The app is intended for students, some of whom may be minors. We collect only the minimum data needed for the educational service and do not request unnecessary sensitive information. A parent may review their child's data or request its deletion by contacting us. If you are a parent and believe we collected a child's data without your consent, contact us and we will delete it.

We keep your data while your account is active. You may request correction of your data, or deletion of your account and its data (including voice recordings and session history), at any time by contacting us, and we will act on it within a reasonable time.

Data is transmitted over an encrypted connection (HTTPS), and we apply access controls to protect it. No system can guarantee absolute security, but we take reasonable measures to safeguard your data.

We do not collect any payment data in the app. Additional features are unlocked with an activation code provided through technical support, which may require sending a photo of your payment receipt on WhatsApp.

You have the right to access, correct, and delete your data, and to withdraw consent for notifications. To exercise any of these rights, contact us using the details below.

We may update this policy from time to time and will post the updated version on this page with a new "last updated" date.

For any privacy question or a data-deletion request:

• WhatsApp: +964 775 566 9961
• Email: support@samaali.app